Changing your identity information requires verification. Follow these steps to modify them:
💡You are on the right article if you wish to request a change of your last name, first name, or date of birth.
1) Have your identity document ready
- This document must be valid
- We accept the following documents:
৹ A national identity card(front and back)
৹ A driver's license (front and back)
৹ A passport (including the signature page)
৹ A residence permit (with a validity date of more than 10 years)
2) Upload your document to your account and contact us
🚨 Before sending your documents, please make sure they are readable, in color, and with all four edges visible.
- Send us your identity document directly through your player account.
- Be sure to send us at support@madnix.com, as well as the reason for sending this document.
3) Response from our services
- Once we have received your identity document along with your explanation, our dedicated service will review your request in order to process it
- A confirmation will be sent to you by email!