Reopening your account is a quick process, requiring some verifications. Follow these steps so that your request can be reviewed:

1) Prepare your information

•  Make sure that reopening your account will not put you in financial difficulty.

• We need the following information:

  ৹ Your last name
  ৹ Your first name
  ৹ Your date of birth
  ৹ Your full postal address (number, street, postal code, city)
  ৹ The amount of your last deposit

💡 Please note that we can also set a deposit limit daily, weekly, or monthly. 

2) Contact us

• Send us your information via our live chat or by email at support@madnix.com
• Send us an email with the email address associated with your account as well as the reason for your request.
   

3) Response from our services

• Once your reopening request is received, our team will review it and you will receive a response by email.
• A reply will be sent to you afterwards!

Thank you for your understanding!